Nothing surprises the customer.
One record across every customer program. The alarm the day a milestone misses. The customer note drafted before a late shipment tells them first.
40 customer quals, one view.
Today, the customer finds out from the shipment.
Forty customer programs, each tracked by someone, each in its own spreadsheet. The MES knows the lot is behind; nobody told the account owner. The qual that missed surfaces when the shipment does — and the lesson leaves with the engineer.
The customer hears it from you first.
One record
Every qual, transfer, install and ramp milestone, read from the MES, the test floor and the customer threads.
A same-day alarm
The day the data misses the plan — not the week the shipment does.
The note, drafted
The known facts and the recovery plan, ready for your account owner to send that afternoon.
A record that feeds the next bid
What slipped and what fixed it stays with the site, not with whoever ran the program.
On your floor
- The fab network
- Read-only and OT-security-reviewed — or on Patrick, with nothing crossing.
- Customer isolation
- Per-client scope and per-client keys. One customer's record never informs another's.
- Where to start
- One site's quals. Add lines from there.